head>

WIDE RANGE OF STUDIES

PRICING, BENCHMARKING, FEATURES, CHANNELS & MORE

 

Customer Survey Sample Reports

You can select up to "sanitized" versions of actual Rauch Associates custom research reports. Reports can be selected from any combination of Market Segments and/or Study Types. When you have finished selecting the reports you would like to review, select Order Sample Reports. Reports will be delivered to you via EMail in PDF format.

These sample reports are based on actual Rauch Associates custom research projects but have been abridged for simplicity and clarity. The information appearing in sample reports has been altered to obscure the identity of the actual companies and products involved in the study. With the exception of common products and operating systems, all data and company and product names are fictitious. For simplicity, the level of detail appearing in sample reports has also been reduced from that in the original studies.

The available sample reports relating to Customer Survey studies are listed below.

Competitor Channel Partner Supplier Criteria Analysis - This analysis presents the results of a survey to obtain information regarding the issues and criteria used by the key channel partners of server/storage competitors to determine which storage and/or server products the partners prefer to offer, which suppliers they prefer to work with, and why. Key decision makers at a representative worldwide sample of channel partner organizations in each of the territories, North America, Europe, and APAC were asked to rank the relative importance of the key factors that lead them to select the vendor they partner with including ranking the relative importance of areas such as competitiveness of the supplier’s product line, revenue/profit opportunity from the resale of the supplier’s products and services, partner experience/perception of the ease of doing business with the supplier, and value/importance of the promotional programs, sales leads, etc. that the supplier provides to the partners.
Inpatient Documentation Improvement Customer Survey Analysis - This report presents the interviews and analysis obtained from HIM Directors and Coding Managers at major hospitals that use or have recently considered various Inpatient Documentation Improvement solutions. The report provides a summary/analysis of interview results as well as a comprehensive listing of the actual text of all interviews including the name and position of each set of interviewees.
Program Development Software Customer Survey Analysis - This report presents the results of a survey of program development software customers to determine the criteria used by each customer in making its purchase decision. In addition to a summary of the responses to each question, the report contains a comprehensive listing of the actual text of interviews conducted so as to allow client management to directly assess the attitudes and comments made by the customers in the market.
Information Security Products Customer Survey Analysis - Commissioned by a leading PC manufacturer, this customer interview analysis examines the factors that influence customers’ purchase of information security products among key customers. The report, which is based upon a survey of existing users, identifies the key decision makers for this product category and describes their selection preferences and purchasing criteria for information security vendors and products.

Medication Packager Systems Competitor Customer Survey Analysis - Hospital customers that selected the automated dispensing system (ADM) product from one of several specified competitors were interviewed to measure their opinions and attitudes with regard to which brand they preferred, how the ADM fit into their pharmacy workflow and how the ADM contributed to overall patient safety. The report also contains a question-by-question analysis and summary of how the hospital customers responded complete with statistics and deviations in responses to certain types of questions.
Medication Packager Systems Customer Survey Analysis - This analysis details interviews with 20 hospital customers that selected the medical pocket and drawer product from one of several competitors. Hospital pharmacy directors and floor nurses were asked to characterize their pharmacy/workflow patterns and their likes/dislikes of drug dispensing equipment in the context of system flexibility/modularity, single dose dispensing, overall system performance and reliability, tracking/reporting, and patient safety.
Network Management Software Survey Analysis - This study, which was commissioned by a major network tools manufacturer, examines the attitudes, preferences, and decision making criteria expressed by customers within large organizations who have recently purchased network management software. Specifically, the report evaluates the answers provided in a series of customer interviews regarding these recent or pending purchases.
Connectivity Software Products and Services Customer Survey Analysis - This study, commissioned by a major connectivity ISV, examines the attitudes, preferences, and decision making criteria expressed by customers who have or are about to purchase connectivity software products and services. Specifically, the report evaluates the answers provided in a series of customer interviews regarding price, performance, and vendor reputation for a number of TCP/ IP connectivity solutions suppliers.
Software Purchase Decision Customer Survey Analysis - This report presents the results of a Customer Survey Analysis whose purpose was to interview selected customers and sales prospects in different market segments in order to determine the motivators and criteria that contributed to their purchase decision of specific application software.

Order Selected Sample Reports